Littleton Coin Company Questions

Frequently Asked Questions

If you forget your password, you can recover access to your account by resetting your password. To do this, click here or go to Sign In/Register and click "Forgot Your Password?" Then enter your User ID and click "Send Verification Code" to send a code to the email address associated with your account. (It may take a few minutes to receive the email. If you do not see it, check your "junk" or "spam" folder.)

Once you receive the email, open it and click the Reset Password link. Enter your User ID and verification code, create a new password and click "Set Password." You should now be able to log in using your new password. If you need assistance, call Toll Free 1-800-645-3122 (M-F 7:30 a.m. – 9:00 p.m. ET) or use our easy Contact Us web page.

Littleton offers a FLAT-RATE Shipping, Handling, and Guaranteed Delivery charge of $6.95 (U.S. only, including APO/FPO addresses), regardless of order size. Advertisements and Collector Clubs: if you are responding to one of our advertisements or collector clubs, you will be charged shipping as outlined in the offer.

To update your mailing address, email, phone number or other contact information, sign in to your account and go to Account Settings. Then click "Edit" next to the Personal Information section, make your desired changes and click "Save changes" when you are done.

To update your payment information, sign in to your account and go to Account Settings. Then scroll down to the Payment Method section and add or remove the credit and debit cards saved to your account.

It's easy. Simply choose the PayPal or Littleton Gift Card options at checkout. Or if you prefer, you can print the convenient blank order form, and fill in the necessary information, including items you wish to purchase. Then mail it to the address on the form.

Visit the Respond to Littleton Specials page and enter the department number or 6-digit offer code from the advertisement.

Your purchase is backed by Littleton Coin Company's 45-Day Money Back Guarantee of Satisfaction. You must be completely satisfied with every purchase you make from Littleton. If not, simply return it within 45 days in unaltered condition for a prompt exchange or refund, whichever you prefer, for the value of the merchandise.

You can easily check the status of returned on-Approval items on your Manage My Clubs page (found under Account Settings). Our team of friendly Customer Service specialists is also happy to help you check the status of merchandise you have returned. You can reach us Monday – Friday 7:30 a.m. to 9:00 p.m. ET via Live Chat or by calling toll free at 1-800-645-3122. You may also email us using this form or mail your inquiry to:

  • Littleton Coin Company, Inc.
  • 1309 Mount Eustis Rd.
  • Littleton, NH 03561

Every precaution has been taken to ensure that our website, LittletonCoin.com, is 100% tamper proof and secure. Littleton uses Norton encryption technology. Your name and other vital data will not be shared. For more details, see Littleton's Privacy Policy.

Your order will be processed within 2 business days. Once your order has been processed, please allow up to 10 business days for standard delivery or 3 business days for rush delivery. (To choose rush delivery, simply choose "Rush Shipping" during checkout; only items in stock are available for rush delivery.) Advertisement orders and orders for Collector Clubs may require an additional 3-5 business days to ship.

Your order will be processed within 7 business days. Please allow up to 14 business days for standard delivery.

Yes. Just go to our Check Order Status page and enter your invoice number, last name and zip code. You can also check the status by signing in to your account and viewing your Order History.

To ensure you receive email confirmations and newsletters from Littleton, please add [email protected] and [email protected] to your email address book.

You can quickly unsubscribe from our newsletter list by clicking on the unsubscribe link in any newsletter.

If you no longer wish to receive our catalogs and offers, please contact our friendly Customer Service team. You can reach us Monday – Friday from 7:30 a.m. to 9:00 p.m. ET via Live Chat or by calling us toll free at 1-800-645-3122. You may also email us using this form or mail your request to:

  • Littleton Coin Company, Inc.
  • 1309 Mount Eustis Rd.
  • Littleton, NH 03561

Your user ID must be "active" to view your available Rewards points online. If you have never placed an online order, you've just created a new user ID or you've just registered, your points will not appear. Once you've placed an online order, you can log in with the same user ID and view your Rewards points balance under your Account Settings.

Redeeming your Rewards Points is easy. Just browse our latest Littleton Rewards Wish Book and choose the items you want. (If you don't have a copy, you can view it online here.) Then fill out and submit the order form on our Littleton Rewards page. Prefer to order by phone? Just call our friendly Customer Service team Monday – Friday from 7:30 a.m. to 9:00 p.m. ET at 1-800-645-3122.

As of January 1, 2019, we are required by law to collect and remit sales tax in a number of states. To see your state's most up-to-date information, please visit our tax page.

General Collecting

Coins graded MS-60 and better will have contact or "bag" marks, which are minor abrasions from contact with other coins during the minting process and during handling and storage in U.S. Mint sealed bags.

Cleaning is not recommended. Cleaning can permanently damage a coin's surface, thereby reducing and possibly totally destroying its numismatic value. An expert can easily spot a cleaned coin, and will usually stay clear of it.

Collectible coins should always be held by their edges between thumb and forefinger. This will protect the surfaces and design elements of the coins from the natural salts, acids and oils in fingers or palms which can be corrosive to coins over time. In fact, many experienced collectors prefer to use soft cotton gloves when handling their coins. Holding your coin over a soft surface, such as a clean, dry towel, is also a good idea. The soft surface is less likely to damage a dropped coin than a hard table or desk top.

Littleton Coin Company always encourages and welcomes feedback, comments and suggestions on how we are doing at meeting your needs and expectations and how we might serve you better. Please contact us through any of the above means to share your thoughts and comments to help us deliver what you are looking for. We do listen.

Littleton Coin Company's goal has always been, and remains today, to meet or exceed our customers' expectations. In essence, to delight our customers. Listening to customer comments and feedback is essential to accomplishing this and to improving our products and services.

While Littleton Coin Company is pleased to hear from our loyal customers, it is our long-standing company policy not to accept or consider unsolicited product and creative ideas, suggestions, materials or business proposals from individuals or entities outside our company. If you send unsolicited product ideas, suggestions and/or materials despite our request that you not send these, they will be and shall remain property of Littleton Coin Company, Inc. Littleton Coin Company, Inc. is and shall be under no obligation to maintain in confidence, pay any compensation for or respond to unsolicited product ideas, suggestions, concepts, prototypes, etc.

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